We're really sorry to hear that. Please contact us with as many of the following details as possible:
- Your browser (for example Chrome, Internet Explorer)
- The device you're using (laptop, mobile phone, etc.)
- Your Internet Service Provider (e.g. Virgin Media, BT Broadband etc.)
- The time and date of the error
- The area of our site where the error occurred
- Any error messages that popped up
Our friendly customer service team will let you know how to resolve it as quickly as we can.