Please click here to get in touch with our specialist Fraud Investigations team.
A member of our team will handle your case as a priority and get in touch with you as soon as possible.
Alternatively, you can click the button in the bottom left of the screen to chat to one of our specialists.
If you've been a victim of identity theft you should also:
Contact your creditors:
Get in touch with any creditors you have an account with (e.g. banks, credit card companies, store cards, phone and utility companies). Even if you don't believe they have been affected, creditors can proactively monitor your accounts.
Contact a credit reference agency:
The below agencies can provide suggested steps to resolve the situation and prevent it from happening again.
- Experian
Experian's website
Experian's online contact page
Tel: 0800 013 8888
Customer Support Centre
Experian Ltd
PO BOX 9000
Nottingham
NG80 7WF
- Equifax
Equifax's website
Equifax's online help
Tel: 0845 603 3000
Equifax Ltd
Customer Service Centre
PO Box 10036
Leicester
LE3 4FS
- Transunion
Transunion's website
Transunion's contact page
Tel: 0330 024 7574
Customer Relations
TransUnion Information Group
One Park Lane
Leeds
LS3 1EP
Contact the UK's fraud prevention service - CIFAS:
If you think you've been a victim of identity theft, you should consider subscribing to the CIFAS Protective Registration Service. A notice will be placed on your credit file indicating that your name and address may be used to perpetrate identity fraud.
CIFAS website
CIFAS online contact form
Tel: 0330 100 0180
Consumer Affairs, Cifas
6th Floor, Lynton House
7-12 Tavistock Square
London
WC1H 9LT