If you need to view any previous transactions you've made, it's really simple to do this using your online account.
You can view a breakdown of:
- Your previous orders.
- Your previous payments.
- Your previously returned items.
- Any delayed items.
Just go to My Account and follow the steps below:
Web
- Click the 'View all transactions' button.
- This will take you to a summary of all the transactions on your account. From here, just click the transaction you'd like to view - orders, payments or refunds.
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Please note:
This screen will only show the previous six months' transactions. If you need information about transactions older than this, you can view these in your statements.
Mobile
From My Account screen:
- Tap the 'View account ' button.
- Scroll down and select 'View all transactions'.
- This will take you to a summary of all the transactions on your account. From here, just tap the transaction you'd like to view - orders, payments or refunds.
-
Please note:
This screen will only show the previous six months' transactions. If you need information about transactions older than this, you can view these in your statements.
More information about your online account can be found here.