You can use our live chat to speak to our team about your account. Just go to our 'How can I contact you? page to get started.
If you're having trouble chatting with us, here are some steps you can try:
1. Check the opening hours - our team are available 8am-7pm Monday to Friday, and 8am-4pm on weekends.
2. Try clearing your browser's cache and cookies. If you're unsure of how to do this, please use one of the links below:
If your browser isn’t listed, you'll usually find the option in your Settings, Privacy, or Advanced options.